Privacy Policy & Cookies – BML Travel & Tours

Transparent. Secure. Compliant.

Last Updated: 07 – jul 2025

1. Introduction

BML Travel & Tours (“we,” “us”) respects your privacy and complies with Malaysia’s PDPA (Personal Data Protection Act 2010). This policy explains how we collect, use, and protect your data when you:

• Use our website (www.bmltravel.com.my)

• Book travel/cargo services

• Contact our team

By using our services, you agree to this policy.

2. Data We Collect

A. Personal Information

• Identity: Name, passport/Visa copies (for tours/flights)

• Contact: Email, phone, address (for bookings/shipments)

• Payment: Card details (encrypted, never stored post-transaction)

B. Automated Data (Cookies)

We use cookies to:
✔ Improve website performance (e.g., load times)
✔ Analyze traffic (Google Analytics)
✔ Remember preferences (language/currency)

You can disable cookies in browser settings, but some features may not work.

3. How We Use Your Data

4. Data Sharing & Third Parties

We never sell your data. Limited sharing occurs with:

• Travel Partners: Airlines, hotels (only for confirmed bookings)

• Payment Processors: Stripe, FPX (PCI-DSS compliant)

• Legal Compliance: If required by Malaysian law

5. Your Rights

• Access/Correct Data: Email us at info@bmltravel.com.my

• Delete Data: Request removal (excludes legal/tax records)

• Opt Out: Unsubscribe from marketing emails via footer links

6. Cookies Policy

Types We Use

Manage Preferences

• Disable All: Adjust browser settings (Guide)

• Opt-Out Tools:

  • Google Analytics: Opt-Out Add-on

  • Facebook Ads: Ad Preferences

7. Security Measures

• Encryption: SSL/TLS for all data transfers

• Staff Training: Strict confidentiality agreements

• Regular Audits: Penetration testing & malware scans

8. Contact Us

For privacy requests or questions:
📞 Phone: +60 16757 6922 (9AM–9PM MYT)
📧 Email: info@bmltravel.com.my